Privacy Policy
Effective Date: July 16, 2024
1. Information We Collect
We collect the following types of information when you visit HomeAtLastSPS.com:
- Personal Information: This may include your name, email address, phone number, and any other information you voluntarily provide through forms or other means of communication on our website.
- Protected Health Information (PHI): In some cases, we may collect PHI about the health or medical conditions of your loved one to better assist in finding suitable placement options. We are committed to protecting the privacy and security of PHI and comply with all applicable HIPAA regulations.
- Information About Loved Ones: We may collect information about the loved one you are searching for, which you voluntarily provide through our website.
- Non-Personal Information: This may include demographic information, interests, and other data that does not directly identify you.
- Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the links you click, and the time you spend on each page. This information may be collected through cookies, web beacons, or similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Communicate with You: We may use your contact information to send you newsletters, updates, and other communications about our services.
- To Personalize Your Experience: We may use your information to personalize your experience on our website and to tailor our content to your interests.
- To Improve Our Website: We may use your information to analyze website usage patterns and to improve the content and functionality of our website.
- To Provide Services: We may use your information, including PHI and information about your loved one, to provide you with the services you request, such as connecting you with relevant communities or resources. We will not share your inquiries with communities without obtaining your verbal consent first.
3. Sharing Your Information
We do not share your personal information with third parties without your explicit consent, except as described in this policy or as required by law.
We may share your information, including PHI and information about your loved one, with the communities we work with, only if you provide your verbal consent to do so.
We may also share your information with trusted third parties who assist us in operating our website and providing our services, such as email service providers and data analysis firms. These third parties are contractually obligated to protect your information and only use it for the purposes we specify.
4. Security of Your Information
We take the security of your personal information, including PHI, seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use Webflow's built-in security features, encryption, and access controls to safeguard your information. We also conduct regular security audits to ensure the ongoing protection of your data.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. PHI will be retained and disposed of in accordance with applicable HIPAA regulations.
6. Liability Disclaimer
We are not responsible for the privacy practices of the communities or other third parties linked to our website. We encourage you to review the privacy policies of these entities before providing them with your personal information.
7. Your Rights
You have the right to access, correct, update, or delete your personal information at any time. You also have the right to request a copy of your PHI. You can exercise these rights by contacting us directly. You can also opt out of receiving communications from us by clicking the "unsubscribe" link in any email or by contacting us directly.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. International Users
We comply with relevant data protection regulations, including the GDPR and CCPA. By using our website, you consent to the transfer of your information to the United States, which may have different data protection rules than your country of residence.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.
11. Contact Us
If you have any questions about this privacy policy, please contact us at kathleen@homeatlastsps.com.
